Shipping Policy

At Fredda Name Jewelry, every personalized jewelry piece is custom-made specifically for you. Because all items are personalized, production time is required before shipping.

We want our customers to clearly understand the timeline before placing an order.

Production & Processing Time

Made to order — delivery in under 20 days

Shipping Methods

We currently ship using trusted carriers including FedEx and other reliable shipping partners.

Tracking information will be emailed to you once your order has been shipped.

Shipping Rates

Custom & Personalized Jewelry Orders

Because our products are personalized and made-to-order, production begins after payment has been successfully processed.

This includes:

• Name necklaces
• Picture necklaces
• Custom bracelets
• Family name jewelry
• Gold name necklaces
• Personalized gifts

Please understand that personalized jewelry requires careful personalization and cannot be shipped immediately like mass-produced products.

Order Tracking

As soon as your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24–48 hours for tracking updates to appear after dispatch.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information during checkout.

Fredda Name Jewelry is not responsible for delays or lost packages caused by incorrect or incomplete shipping addresses provided by the customer.

Returned packages due to incorrect addresses may require additional shipping fees for reshipment.

Delivery Delays

While we work hard to ensure timely delivery, shipping delays may occasionally occur due to:

• Weather conditions
• Carrier delays
• Customs processing
• Holiday shipping volumes
• Incorrect shipping information

All shipping and delivery timeframes provided are estimates only and are not guaranteed.

Contact Information

Fredda Name Jewelry
Website: www.freddanamejewelry.com
Email: help@freddanamejewelry.com
Phone: +1 (519) 701-0270